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The support tailored for your needs

ecodao is intuitive and easy to use and through its Guide you can immediately set up your company and start to use the Platform.

But if you need direct support ecodao can answer your questions and solve the issues you could have through its Support & Ticketing System.

Features Options
Email support
24x7 email support
39 Koin *
per ticket
Phone support
24x7 booked phone support
69 Koin *
per ticket
Premium Helpdesk Subscription
24x7 email and booked phone support
249 Koin *
per month, billed monthly
1,999 Koin *
per year, billed annually
(*) 1 Koin (K-oin or Knowledge coin) is equal to 1 euro. You can buy the Koins you need inside ecodao Platform using Paypal


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Support specification

ecodao provides guidance on the Platform through its Support & Ticketing System you will find in the Platform.

What is covered and how
  • Support for the use of the Platform
  • Support for Platform Administrators
  • Support for Users
  • Support on possible platform issues
  • Support in English
  • Support on booked phone requests: 24x7
What is covered and how
  • Issues arising by third-party software, hardware and/or network configurations that do not meet Platform requirements
  • Issues arising from the misuse of the Platform or breach of the Terms and Conditions
  • Requests for new requirements or different platform configurations


Training courses

If you want to save your time, accelerate your learning curve and empower your Platform Administrators and Users, ecodao can provide you dedicated online-screen-shared training courses with our Training Team Members.

ecodao can also tailor the training programs based on your requirements and needs as well as the skills and roles of your team.

On-line course Standard
Standard Training Course
- for Administrators and Users
- 16 hour screen-shared training divided into 8 sessions of 2 hours each
640 Koin *
(*) 1 Koin (K-oin or Knowledge coin) is equal to 1 euro. You can buy the Koin you need inside the Platform using Paypal